POLICY

Our Privacy Policy

This privacy notice explains how Beauty Bar looks after personal information you give us or that we learn by having you as a client and the choices you make about marketing communications you agree we may send you. This notice explains how we do this and tells you about your privacy rights and how the law protects you.

Last updated: 15 July, 2024

What information we collect about you:

We collect information about you when you book an  appointment for a service or treatment, visit the salon for a service or  treatment, buy a product or apply for a job, whether contact is online, on  paper, by email or over the phone.

The information you give us may include your name, address, email address, phone number, relevant history which may suggest that a service or treatment should not go ahead or certain products should not be used (e.g. allergies, pregnancy, skin conditions), payment and transaction information, IP address and CVs.

For clients under the age of 16, we will only keep and use  their personal information with the consent of a parent, carer or guardian.

How information about you will be used:

In law, we are allowed to use personal information,  including sharing it outside the salon, only if we have a proper reason to do  so, for example:

To fulfil a contract with you, i.e. to provide the service or  treatment you have requested and to communicate with you about your appointments

When it is in our legitimate interest ie there is a  business or commercial reason to do so, unless this is outweighed by your rights or interests

When you consent to it: we will always ask for your consent  to hold and use health and medical information.

We will therefore share your information with:

  • Providers of our salon software system, Phorest Software Limited
  • Suppliers of our website

We have rigorous data protection and security policies in  place with all our suppliers.

Some of the people working in our salon are  self-employed. Where software systems  and reception facilities are shared, our self-employed colleagues will have  access to your information if required for delivery of treatments.

We will not share your information with any other third  party without your consent except to help prevent fraud, or if required to do  so by law.

Marketing:

We would like to send you information about products and services which may be of interest to you. We will ask for your consent to receive marketing information. 

If you have consented to receiving marketing, you may opt  out at a later date.

You have the right at any time to stop us from contacting  you for marketing purposes or giving your information to third party  suppliers of products or services.  If  you no longer wish to be contacted for marketing purposes, please contact the  Data Manager via email info@beautybaruk.co.uk.

Employment:

The information we collect about job applicants is the minimum required to process an application: Name, Job applied for and contact telephone number.

For employees, the purposes it is used for and who it will  be shared with is set out in our employment contracts and employee handbook.

How long your information will be kept for:

Unless you request otherwise, we will keep your information  to contact you no more than three times per year for a maximum of 1 year from  your last visit to the salon.

After two years we will delete all your personal information, except for your name, relevant client history (e.g. allergy test records which we keep for 4 years) and financial transactions (which we are obliged to keep for 6 years).

Information about unsuccessful job applicants will be deleted/shredded after four months.

Where your information is kept:

Your information is stored within the European Economic  Area on secure servers provided by Shortcuts Software Limited.  Any payment transactions are  encrypted.  Sending information via the  internet is not completely secure, although we will do our best to protect  your information and prevent unauthorised access.

Access to your information and correction

You have the right to request a copy of the personal  information that we hold about you. This will normally be free, unless we consider the request to be unfounded or excessive, in which case we may charge a fee to cover our administration costs.

If you would like a copy of some or all of your personal  information, please contact the Managing Director at Beauty Bar - 150 The  Crossways, Heston, London, TW5 0JR.

We want to make sure that your personal information is  accurate and up-to-date. You may ask  us to correct or remove information you think is inaccurate.

You have the right to ask us to object to our use of your  personal information, or to ask us to delete, remove or stop using your  personal information if there is no need for us to keep it.

E-newsletters:

We email e-newsletters to inform you about products, services and treatments provided by our salon. You have the opportunity to unsubscribe from our mailing list at any time.

E-newsletters may contain subscriber tracking facilities within the actual email, for example, whether emails were opened or forwarded, which links were clicked on within the email content, the times, dates and frequency of activity. We use this information to refine future email campaigns and provide you with more relevant content based around your activity.

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At Beauty Bar, our core values are centered around exceptional customer service, innovation and quality.

We are committed to providing a welcoming and inclusive environment where every client feels valued and pampered. Our ethos is to enhance natural beauty with integrity and professionalism, ensuring a luxurious experience with every visit.

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Discover the comprehensive range of beauty services offered at Beauty Bar. From rejuvenating facials and expert hair styling to precise waxing and luxurious manicures, our treatments are designed to enhance your natural beauty and leave you feeling pampered and refreshed.

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